![]() ![]() See Add an email account to Outlook for instructions. If you have Outlook for Mac, you can use it to access your Exchange account. Set up Exchange account access using Outlook for Mac If just want to manage your Exchange email account on the Mac, you can use the Mac Mail app to connect to your account using Internet Message Access Protocol (IMAP) or Post Office Protocol (POP). If you're running Mac OS X version 10.10 or later, you can use the Mac Mail, Calendar, and Contacts apps to connect to a Microsoft Exchange account. Consider using Outlook instead of Mail to access your Exchange mail.Outlook for Microsoft 365 for Mac Outlook 2021 for Mac Outlook 2019 for Mac Outlook 2016 for Mac More. ![]() This is only possible if IMAP is enabled on the server.Ĩ. Synchronize with the server using IMAP rather than EWS. Select the Advanced tab in the Mail settings for the account and uncheck the box markedĪutomatically detect and maintain account settingsħ. ![]() For best results, a mailbox should have no subfolders.Ħ. If you've created subfolders of any Exchange mailbox, log in to the server through its web interface, move the messages out, and remove the subfolders. Check the box to save it in the Keychain.ĥ. The next time Mail tries to access the account, you'll be prompted for the password. In the Keychain Access application, delete the password item for the account. The messages will still be on the server.Ĥ. ![]() If there are no duplicates, delete the account and recreate it with the same settings. If you do, delete all but one of the duplicates. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. By default, OS X Mail uses the Exchange Web Services (EWS) protocol.Įach of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:ġ. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (Exchange ActiveSync) to communicate with Exchange servers. If so, you won't be able to resolve it yourself. Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail. ![]()
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